Terms and Conditions
** These Terms and Conditions apply to all bookings and services provided by Pure DJ – Mobile DJ Service (“Pure DJ”, “we”, “us”, “our”) to the client (“you”, “the customer”). By booking our services, you agree to these Terms and Conditions. ⸻
1. Booking & Confirmation
1.1 All bookings are subject to availability and confirmation by Pure DJ.
1.2 A booking is confirmed once a deposit has been received (where applicable) and written confirmation is issued.
1.3 The person making the booking must be aged 18 or over.
⸻ 2. Payments
2.1 A non-refundable deposit of 20% of the total fee may be required to secure the booking.
2.2 The remaining balance must be paid in full no later than on the day of the the event date, unless agreed otherwise. If payment is late a late fee of £50 per day will be added.
2.3 Payments may be made by bank transfer, cash, or other agreed methods.
2.4 Failure to make payment on time may result in cancellation of services.
⸻ 3. Cancellations & Postponements
3.1 If the client cancels the booking, the deposit is non-refundable.
3.2 If cancellation occurs within [X] days of the event, the full balance may be payable.
3.3 If the event is postponed, Pure DJ will try to transfer the booking to the new date, subject to availability.
3.4 If Pure DJ is unable to perform due to illness, emergency, or unforeseen circumstances, a full refund will be issued and, where possible, a suitable replacement DJ will be arranged.
⸻ 4. Client Responsibilities
4.1 The client must provide accurate and complete event information.
4.2 Suitable access, parking, and unloading facilities must be provided.
4.3 A safe, level, and dry performance area with access to a standard 13-amp power supply must be available.
4.4 The client is responsible for obtaining any required venue permissions, licences, or permissions.
⸻ 5. Equipment & Setup
5.1 Pure DJ will provide professional DJ, sound, and lighting equipment as agreed.
5.2 Adequate time must be allowed for setup and dismantling.
5.3 Guests must not tamper with equipment.
5.4 Any loss or damage caused by the client or guests will be charged to the client.
⸻ 6. Music & Performance 6.1 Music requests are welcome and should be submitted in advance.
6.2 Pure DJ reserves the right to refuse inappropriate, offensive, or unsafe requests.
6.3 We will make reasonable efforts to follow musical preferences but cannot guarantee every request will be played.
⸻ 7. Health & Safety
7.1 The venue must comply with UK health and safety regulations.
7.2 Pure DJ may suspend performance if conditions are unsafe.
7.3 No food, drink, or illegal substances are permitted near equipment.
⸻ 8. Liability & Insurance 8.1 Pure DJ holds valid Public Liability Insurance.
8.2 Pure DJ is not responsible for loss, damage, or injury caused by third parties.
8.3 We are not liable for failure to perform due to events beyond our control, including power failure, severe weather, or emergencies.
⸻ 9. Photography & Promotion
9.1 Photos or short videos may be taken for promotional purposes.
9.2 Clients must notify us in writing before the event if they do not consent.
⸻ 10. Force Majeure Pure DJ shall not be liable for failure to perform where prevented by circumstances beyond reasonable control, including acts of God, government restrictions, or utility failures.
⸻ 11. Data Protection (UK GDPR)
11.1 Personal data will be processed in accordance with the UK General Data Protection Regulation (UK GDPR).
11.2 Client information will be used only for business purposes and will not be shared without consent, unless legally required.
⸻ 12. Complaints & Disputes
12.1 Any complaints must be submitted in writing within 7 days of the event.
12.2 We will aim to resolve disputes fairly and promptly.
12.3 These Terms are governed by the laws of England and Wales.
⸻ 13. Amendments Pure DJ reserves the right to update these Terms and Conditions. The latest version will apply to all confirmed bookings.
⸻ 14. Acceptance By booking Pure DJ – Mobile DJ Service, you confirm that you accept these Terms and Conditions.